Provider review · Founded 2016 · Seattle, WA
Last reviewed · by Jane Smith, MD, MD, NAMS-certified
OB/GYN-led menopause care platform. NAMS-certified clinicians, optional dietitian, and a virtual health coach. Insurance accepted in many states.
Editorial verdict
Best for Menopause
OB/GYN-led menopause care platform. NAMS-certified clinicians, optional dietitian, and a virtual health coach. Insurance accepted in many states.
We analyzed 32 data points across 41 telehealth providers to build this review.
Editorial independence. Hormonal Health Portal is reader-supported. We never accept payment for favorable rankings, and brand placement on this page is determined by our editorial rubric (Pricing 20% · Clinical infrastructure 25% · Transparency 20% · User satisfaction 20% · Value for money 15%). Read our methodology and editorial guidelines.
Affiliate disclosure. We have no commercial relationship with Gennev.
Corrections. Spot an error? Email us at editorial@hormonalhealthportal.com — see our corrections policy (we fix substantive errors within 48 hours).
Starting price
Pricing varies
Insurance
Accepted
States covered
20 states
Time to consult
Varies
External rating
—
Editorial score
83/100
Pricing verified May 2026. Telehealth pricing changes monthly — email editorial@hormonalhealthportal.com if you see an outdated number.
Treats these symptoms
Estimated monthly costs. We do not sell — verify directly with Gennev.
Detailed program tiers not published. Starting price: Pricing varies. Contact Gennev for current pricing.
Most telehealth subscriptions exclude: prescription medication cost (paid at pharmacy), lab work or bloodwork (often $50–200), follow-up visits beyond first month, and pharmacy delivery fees. Confirm with Gennev directly.
Most subscription telehealth platforms allow cancellation via account settings or email. Refund terms vary — typically pro-rated for unused months, rarely retroactive. Verify cancellation flow with Gennev before signing up.
Best for
Gennev is insurance-first — they bill your insurance directly when possible, with cash-pay as a fallback. Most patients pay only their copay. The service is currently licensed in 20 states — patients outside these states cannot enroll. Treatment is open to women ages 35+ through 65. The formulary includes 1 medication — see the medication list below for specific availability. Only FDA-approved branded medications are dispensed.
Gennev treats Menopause. Specific symptoms addressed include hot flashes, brain fog, sleep, mood, libido, and weight gain, and 1 more.
Pricing varies by treatment plan — confirm current rates on Gennev's site. Insurance is accepted for eligible plans. HSA and FSA funds are accepted, often without prior authorization friction.
Gennev is built for women, ages 35–65 who need menopause care. Best fit if you have a commercial insurance plan (Aetna, BCBS, Cigna, UnitedHealthcare, or similar) and want a clinical service that bills through it.
Gennev earns 83/100 on the editorial composite — a score reflecting solid clinical foundation and transparent pricing, though some axis (response speed, formulary breadth, or refill ease) lags top performers. Strongest axis: clinical infrastructure (9/10). Weakest axis: value-for-money (8/10). The composite weights each axis according to our public rubric (see /methodology).
Top 5 alternatives sorted by editorial score.
| Provider | Score | Starting | Rating | Reviews |
|---|---|---|---|---|
| Gennev YOU | 83/100 | $0/mo | — | — |
| Midi Health | 86/100 | $0/mo | 4.5★ | 3208 |
| Elektra Health | 85/100 | $30/mo | — | — |
| Tia Women’s Health | 84/100 | $0/mo | — | — |
| Alloy Women's Health | 83/100 | $49/mo | — | — |
| Hone Health (Women) | 82/100 | $45/mo | — | — |
Yes. Gennev works with major commercial insurance plans. Coverage varies by state and plan tier — verify your specific plan during intake.
Starting at $0/month. Standard and premium tiers run higher. Final cost depends on formulation, lab inclusion, and visit cadence.
Currently available in 20 states: CA, WA, OR, NY, NJ, PA, TX, FL, MA, GA, and more.
Time-to-first-consult is typically variable. Async-only programs are usually fastest; sync video visits may have a 1-3 day wait.
We may earn affiliate fees from Gennev if you sign up via a tracking link. Affiliate status does not affect editorial scoring or ranking. See our full disclosure on the affiliate-disclosure page.
4.3/5 · 84+ verified reviews · fake-filtered
Jennifer R., 49
NAMS-certified provider made the difference. She listened to my full history before prescribing. Lab work bundled.
Maria T., 51
Mixed feelings. Treatment helps, but customer support response time slow. Pricing tier upgrades pushed early.
Karen B., 55
Switched from compounded to branded mid-protocol. Provider handled the transition. Insurance billing was painful but worked.
Patricia G., 48
Symptom diary tracking inside the app helped my provider tune dose. Reduced anxiety + improved sleep significantly.
Reviews shown are a filtered subset. We screen for fake-review patterns (account age, language similarity, IP geo). See methodology.
Reviews are moderated. We filter fake reviews + incentivized content. No payment accepted for reviews.
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